We are happy to be there for you!
In many cases, you can already find answers to your questions in our online help.
If your question could not be answered there, you are welcome to contact us by email or telephone.
For general and technical questions regarding products and spare parts, we recommend contacting our regional specialist retail network directly or, in the case of complaints regarding products not purchased through our online shop, the retailer from whom the product was purchased.
You can find our partners in your area, sorted by product group, under the “Dealer Search” tab or click here.
PRODUCTS NOT PURCHASED THROUGH OUR ONLINE SHOP
Regarding complaints, invoices, subsequent deliveries, etc. for products that were not purchased through our online shop, please contact only the respective (online) retailer from whom you purchased the product.
In this case, the respective dealer is always your contractual partner and will take care of your concerns.
GENERAL ENQUIRIES & PURCHASES IN OUR ONLINE SHOP
Phone +49 (0)32 22 185 7753
Our customer service is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
Please read the privacy policy before submitting a request.